Casino welcome package

Highway Casino Responsible Gaming

At Highway Casino, gambling is intended to be a form of entertainment, not a way to make money or solve financial problems. Outcomes are unpredictable, and no strategy can guarantee a win.

This Responsible Gaming page explains practical tools and guidance to help you keep play safe and enjoyable. If gambling stops feeling like fun, taking action early can make a significant difference.

Crystal Queen
Crystal Queen
Quickspin
Crack More Piggy Banks
Crack More Piggy Banks
Penguin King
3 Rail Express Hold & Win
3 Rail Express Hold & Win
Penguin King
Wanted: Dead or a Wild
Wanted: Dead or a Wild
Hacksaw Gaming
Plinko Rush
Plinko Rush
Betsoft
Shining Wilds
Shining Wilds
Mascot

Our Commitment to Responsible Gambling

Highway Casino aims to provide a gaming environment that supports informed decision-making and balanced play. Responsible gambling means understanding the risks, setting boundaries that suit your circumstances, and stepping back when play is no longer within your control.

We encourage players to treat spending on gambling like spending on other leisure activities: within a budget, with clear time limits, and without chasing losses. Where available, responsible gaming settings can be used to reinforce these boundaries.

Responsible gambling is a shared effort. Highway Casino provides tools and information, and players are expected to use the website in a manner that is lawful, fair, and consistent with personal limits.

Recognising Problem Gambling

Problem gambling can develop gradually. It may show up as a change in how you feel about gambling, how often you play, or how you manage money and time. Recognising early signs can help you take preventative steps.

Common warning signs

  • Spending more time or money than intended, or struggling to stop once you start playing.
  • Chasing losses by increasing stakes or depositing again to recover previous spending.
  • Gambling to cope with stress, anxiety, loneliness, or low mood.
  • Hiding gambling activity from family, friends, or colleagues.
  • Borrowing money, selling belongings, or falling behind on bills due to gambling.
  • Feeling irritable, restless, or distressed when trying to cut back or stop.

If any of these reflect your situation, it may be time to use limits, take a break, or seek independent support.

Self-Assessment and Limits

A self-check can help you understand whether gambling is still under control. Consider how often you think about gambling, whether it affects your relationships or finances, and whether you gamble longer than planned.

Setting clear limits is one of the most effective ways to stay in control. Depending on what is available in your account settings, you may be able to use the following:

  • Deposit limits to cap the amount you can add to your account over a chosen period.
  • Loss limits to restrict the maximum net amount you are prepared to lose in a set timeframe.
  • Reality checks that provide periodic reminders of time spent playing.
  • Cooling-off periods that temporarily prevent play for a short, defined break.
  • Self-exclusion to block access for a longer period if you need stronger protection.

Choose limits that reflect what you can comfortably afford, and set them before you start playing. Limits are most effective when they are realistic and treated as non-negotiable.

Responsible Gaming Tools

Highway Casino supports responsible play by offering features designed to help players manage time and spending. Availability can vary by product and device, and some tools may require you to request them through account support or your profile settings.

  • Account limit settings to manage deposits, losses, or wagering activity within a defined period.
  • Session management features, such as reminders or prompts, to help track time spent playing.
  • Time-out or cooling-off options to pause access for a short break.
  • Self-exclusion options to restrict access for an extended period.
  • Account history views showing transactions and activity, helping you monitor spending patterns.
  • Access controls for marketing preferences where available, to reduce gambling-related prompts.

If you cannot locate a tool in your account settings, you should stop playing and seek guidance through the website’s support channels so you can apply the appropriate control before continuing.

Support and Assistance

If gambling becomes difficult to control, seeking help early is a responsible step. Professional counselling and peer support can help you understand triggers, rebuild routines, and reduce harm. If you feel overwhelmed, consider talking to a qualified professional or an independent support service.

You can also contact Highway Casino support for assistance with responsible gaming measures at [email protected].

Independent external support services in Australia include:

The National Gambling Helpline (1800 858 858) is a free and confidential support service for people affected by gambling, including family and friends. These organisations are independent and are not partners of, and are not operated by, Highway Casino.

Underage Gambling

Only individuals aged 18+ or older may use the Highway Casino website. Underage gambling is not permitted, and accounts suspected of being used by minors may be restricted while checks are completed.

Gambling can be particularly harmful to minors, who may be more vulnerable to impulsive decision-making and may not fully understand the financial risks involved. If you suspect a minor is accessing gambling services, take immediate steps to restrict access and seek guidance from relevant support resources.

Parental Controls

Parents and guardians play an important role in preventing underage access to gambling content. If you share devices or internet access with others, consider using filtering and account-control measures to restrict gambling websites and related apps.

Practical steps for households

  • Keep your login details private and avoid saving passwords on shared devices.
  • Use device-level parental controls to block gambling content and limit app installations.
  • Set up separate user profiles on computers, tablets, and phones for children and teenagers.
  • Review bank cards and digital wallets to ensure minors cannot access payment methods.
  • Monitor browser history and install content filters where appropriate.

No control is perfect on its own, but combining these measures can significantly reduce the risk of underage access.

Tips for Staying in Control

Responsible gambling works best when it is planned. The following practical tips can help you keep your play safe and enjoyable while using Highway Casino:

  • Set a budget for gambling that does not affect rent, bills, food, or savings.
  • Decide on a time limit before you begin and stop when the time is up.
  • Use deposit, loss, and time management tools to support your decisions.
  • Avoid gambling when tired, stressed, upset, or under the influence of alcohol or drugs.
  • Do not chase losses; treat losses as the cost of entertainment and stop when you reach your limit.
  • Balance gambling with other activities so it does not become your main source of enjoyment.
  • Take regular breaks during sessions to reassess how you feel and what you are spending.
  • Review your transaction and play history regularly to spot changes in behaviour early.
  • If gambling stops being fun, take a cooling-off period or self-exclude and seek support.

These steps are most effective when used consistently. If you find yourself repeatedly breaking your own rules, consider stronger limits or independent assistance.

Changes to This Policy

Highway Casino may update this Responsible Gaming page from time to time to reflect improvements to our tools, changes to website functionality, or evolving best practices. Updates are intended to keep information clear and relevant.

We encourage you to revisit this page periodically, especially if you return after a break or notice changes in how you play. Continued use of the website after a policy update indicates that you have read the revised information and understand the guidance provided.

Last updated: